Frequently Asked Questions

What are the standard size boxes?
What days do you deliver in my area?
What time can I expect to receive my delivery every?
What do I do if I am not home to receive the delivery?
How do I pay?
What if I do not like certain fruit and vegetables that are in season (eg. Brussels Sprouts)?
When can I and how do I make changes to my delivery preferences?
What if I don't require certain fruit and vegetables that could be in the box?
What if I am going away on holidays or for some reason can not receive my delivery?
Can I contact The Organic Collective via e-mail or fax?
Is all the produce certified Organic?
How do I know who has grown the produce and who has certified them organic?

What are the benefits of Organic food?
What does certified Organic mean?
What does Bio Dynamic mean?
Why does Organic food cost more than non-organic food?
Why choose Organic?

What are the standard size boxes?

The standard box sizes are:

- $30 - Singles Box

-  $37.50 - Couples Box

-  $45 - Small family Box

 - $52.50 - Family Box

- $60 - Large Family Box

  • Larger boxes can be arranged if needed. You can increase by $7.50 incriments or call us for special requests.
  • We recommend when trying to work out what box suits your needs is to, start with the $30 box and add $7.50 per family member or person that will share in the box for the week.

    - Make sure you choose a box size that realistically suits your family's needs.
    - We can also cater for larger orders, for events, functions and catering.

What days do you deliver in my area?

Monday: 4:00 pm - 6:30 pm
Fremantle, South Fremantle, White Gum Valley, Beaconsfield, Spearwood,

Tuesday: 4:00 pm - 6:30 pm
Bibra Lake, Dalkeith, Cottesloe, Nedlands, Coogee, North lake.

Wednesday 4:00 pm - 6:30 pm
North Fremantle, East Fremantle, Mosman Park, Peppermint Grove, Palmyra, Murdoch, Kardinya, Myree, Boragoon, Melville, Willagee, Bicton, Alfred Cove, Attadale, Mount Pleasant, Brentwood, Ardross.

Thursday 4:00 pm - 6.30 pm
Hamilton Hill, Hilton, Coolbelup, O'Connor, Samson.

Delivery days Perth Metro:
Tuesday, Wednesday, Thursday, Friday.
Thursday Orders for Friday Delivery need to be placed by 9.00am Thursday. Orders will be delivered within 48hrs of notification of order and payment.

Delivery W.A. Country: (Bunbury, Busselton, Dunsborough & Mararet River) Tuesday, Wednesday, Thursday, Friday.
Thursday Orders for Friday Delivery need to be placed by 9.00am Thursday. Orders will be delivered within 48hrs of notification of order and payment.

What time can i expect to receive my delivery?

Monday: 4:00 pm - 6:30 pm,
Wednesday: 4:00 pm - 6:30
Thursday: 4:00 pm - 6.30 pm

Perth metro and country deliveries vary please call for more infomortion Ph: 9331 5590

What do i do if i am not home to receive the delivery?

You are not always going to be home when we drop of your delivery. So you can arrange the delivery to be placed in a sheltered position on your front porch or some where in the shade.

How do i Pay?

What if i do not like certain fruit and vegetables that are in season (eg. Brussel Sprouts)?
We encourage you to inform us of any dietary requirements, so please keep us informed of any likes or dislikes you have, so we can take this into account when sharing out the produce, and not give you something you will not use. We are able to cater to allergies to certain produce. Yes you can specify produce to exclude.

When can i and how do i make changes to my delivery preferences?
Changes to your delivery or orders need to be made by phoning us, we have message bank so please leave a detailed message with your name and contact number in case we need to confirm anything.

  • 6pm Sunday for the Monday deliveries.
  • 6pm Tuesday for the Wednesday deliveries
  • 6pm Wednesday for the Thursday deliveries

When can i and how do i make changes to my delivery preferences?
Changes to your delivery or orders need to be made by phoning us, we have message bank so please leave a detailed message with your name and contact number in case we need to confirm anything.

  • 6pm Sunday for the Monday deliveries.
  • 6pm Tuesday for the Wednesday deliveries
  • 6pm Wednesday for the Thursday deliveries

What if i am not getting through some varieties in my weekly box?
This is where you need to fine tune your box. Just give us a call to adjust your preferences. We can leave certain varieties out, increase or decrease other varieties or change the fruit to vegetable ratio (eg more fruit less vegetables). The main thing is to keep us informed so you do not have any wastage.

What if i am going away on holidays or for some reason can not receive my delivery? Cancellations and Changes to your delivery or orders need to be made by phoning us, at least the evening before you would expect the delivery. We have message bank so please leave a detailed message with your name and contact number in case we need to confirm anything.

Changes to your delivery or orders need to be made by

  • 6pm Sunday for the Monday deliveries.
  • 6pm Tuesday for the Wednesday deliveries
  • 6pm Wednesday for the Thursday deliveries

Otherwise you will be budgeted in as normal and required to pay for your box.

Can I contact the organic collective via e-mail or fax? No. We prefer to be contacted via the phone, if no one answers please leave a detailed message along with you telephone number and address of the delivery. We feel that having to many points of contacts makes it very easy for changes to be missed and problems occur.
Is all the produce certified organic? All our produce is certified organic and bio dynamic.

How do I know who has grown the produce and who has certified them organic? A news letter will accompany every delivery. This will give you a list of what varieties were available on that day, who has grown them and who certifies them organic. Also included is other information and a seasonal recipe.

What are the benefits of Organic food? Organics is about producing food the old fashioned way. By supporting the natural approach to food growing, you not only eat food that is nutritious and tastes great, but also reduces your exposure to chemicals while showing your support for the farmers who are looking after the environment we all share.

What does certified Organic/Bio dynamic mean? Organic foods are produced without the use of synthetic chemicals and fertilizers. The farming systems used maintain and promote natural processes that work to ensure a natural environment. Organic food is produced to a set of standards and principles concerning such issues as artificial chemical fertilizers/pesticides/ herbicides/fungicides/food additives/GMOs etc. Organic growers aim to produce food as 'naturally' as possible. Bio dynamic farming is a form of organic farming that actively works with the health-giving forces of nature. Certified organic growers are inspected on an annual basis by one of the following independent certification bodies:

  1. Bio Dynamic Research Institute - DEMETER
  2. Australian Certified Organic - ACO
  3. National Association of Sustainable Agriculture in Australia - NASAA
  4. Organic Herb Growers of Australia - OHGA
What does bio dynamic mean? 'Bio' comes from the Greek word which means life, and 'dynamic' means a moving force. Hence bio dynamics is life as a moving force. In tune with the natural rhythms Bio dynamic farming principles and methods are based on the teachings of Austrian philosopher Rudolf Steiner who in 1924 outlined a method of agriculture that seeks to actively work with the health-giving forces of nature.
Bio dynamics is the oldest non-chemical agricultural movement in the West, predating, by 20 years, the organic farming movement.
Bio dynamic farmers attempt to understand and work with life processes and they try to build their understanding of the mineral processes used in conventional agriculture. Bio dynamics is a holistic system that considers the farm an organic system.
Organic and bio dynamics both consider a healthy soil is the foundation of healthy plants, animals and people.
Why does organic food cost more than non-organic food? Food prices reflect the costs of growing, harvesting, transportation, storage, processing and packaging. To be certified organic food must meet stricter regulations that govern all these steps in the process. Organic food production is usually more labour and management intensive and happens on a smaller scale ie on smaller farms which lack the benefit of economy of scale. All this makes organic food more expensive than conventionally farmed food. But this is only if we don't look at the true cost of food production. When the indirect costs of conventional food production such as replacement of eroded soils, clean up of polluted water, costs of health care for farmers, farm workers and the consumers, environmental cost of artificial pesticide production and disposal, are factored into the cost, organic food is much cheaper. We need to look at the full lifecycle cost of production of organic vs non-organic. Organic food is more labour intensive. Organic farming methods means production yields are often, but not always, lower than those obtained by conventional farming methods. This is because organic food production does not involve the use of artificial fertilizers, pesticides and other technological aids.
A 2000 survey by Choice Magazine found organic fruit and vegetables were on average 70 percent more expensive than non-organic - but the gap was shrinking. In countries where organic production is a higher proportion of the overall food production than it is in Australia, the price of organic food is coming down. This is largely due to economies of scale.
Why choose Organic? There are numerous reasons why we should choose organic. Organic food in Australia is often more expensive than non-organic, but the more you know about the overall benefits of organic food, the more you will realise it is much better value.
 
 
 
 
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