Frequently
Asked Questions |
What are the standard size boxes?
What days do you deliver in my area?
What time can I expect
to receive my delivery every?
What do I do if I am
not home to receive the delivery?
How do I pay?
What if I do not like certain
fruit and vegetables that are in season (eg. Brussels
Sprouts)?
When can I and how do
I make changes to my delivery preferences?
What if I don't require certain fruit and vegetables that could be in the box?
What if I am going away on
holidays or for some reason can not receive my delivery?
Can I contact The Organic Collective
via e-mail or fax?
Is all the produce certified
Organic?
How do I know who has grown the produce and who has certified them organic?
What are the benefits of Organic
food?
What does certified Organic
mean?
What does Bio Dynamic
mean?
Why does Organic food
cost more than non-organic food?
Why choose Organic? |
What
are the standard size boxes?
The standard box sizes are:
- $30 - Singles Box
- $37.50 - Couples Box
- $45 - Small family Box
- $52.50 - Family Box
- $60 - Large Family Box
- Larger boxes can be arranged if needed. You can increase by $7.50 incriments or call us for special requests.
- We recommend when trying to work out what box suits your needs is to, start with the $30 box and add $7.50 per family member or person that will share in the box for the week.
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Make sure you choose a box size that realistically suits your family's needs.
- We can also cater for larger orders, for events, functions and catering.
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What days
do you deliver in my area?
Monday: 4:00 pm - 6:30 pm
Fremantle, South Fremantle, White Gum Valley, Beaconsfield,
Spearwood,
Tuesday: 4:00 pm - 6:30 pm
Bibra Lake, Dalkeith, Cottesloe, Nedlands, Coogee, North lake.
Wednesday 4:00 pm - 6:30 pm
North Fremantle, East Fremantle, Mosman
Park, Peppermint Grove, Palmyra, Murdoch, Kardinya, Myree, Boragoon,
Melville, Willagee, Bicton, Alfred Cove, Attadale,
Mount Pleasant, Brentwood, Ardross.
Thursday 4:00 pm - 6.30 pm
Hamilton Hill, Hilton, Coolbelup, O'Connor, Samson.
Delivery days Perth Metro:
Tuesday, Wednesday, Thursday, Friday.
Thursday Orders for Friday Delivery need to be placed by 9.00am Thursday. Orders will be delivered within 48hrs of notification of order and payment.
Delivery W.A. Country: (Bunbury, Busselton, Dunsborough & Mararet River) Tuesday, Wednesday, Thursday, Friday.
Thursday Orders for Friday Delivery need to be placed by 9.00am Thursday. Orders will be delivered within 48hrs of notification of order and payment.
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What time can i expect
to receive my delivery?
Monday: 4:00 pm - 6:30 pm,
Wednesday: 4:00 pm - 6:30
Thursday: 4:00 pm - 6.30 pm
Perth metro and country deliveries vary please call for more infomortion Ph: 9331 5590
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What do i do if i am
not home to receive the delivery?
You are not always going to be home when we drop
of your delivery. So you can arrange the delivery
to be placed in a sheltered position on your front
porch or some where in the shade.
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How do i Pay?
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What if i do not like certain
fruit and vegetables that are in season (eg. Brussel
Sprouts)?
We encourage you to inform us of
any dietary requirements, so please keep us informed
of any likes or dislikes you have, so we can take this
into account when sharing out the produce, and not give
you something you will not use. We are able to cater
to allergies to certain produce. Yes you can specify
produce to exclude. |
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When can i and how do
i make changes to my delivery preferences?
Changes to your delivery or orders need to
be made by phoning us, we have message bank so please
leave a detailed message with your name and contact
number in case we need to confirm anything.
- 6pm Sunday for the Monday deliveries.
- 6pm Tuesday for the Wednesday deliveries
- 6pm Wednesday for the Thursday deliveries
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When can i and how do
i make changes to my delivery preferences?
Changes to your delivery or orders need to
be made by phoning us, we have message bank so please
leave a detailed message with your name and contact
number in case we need to confirm anything.
- 6pm Sunday for the Monday deliveries.
- 6pm Tuesday for the Wednesday deliveries
- 6pm Wednesday for the Thursday deliveries
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What if i am not getting through
some varieties in my weekly box?
This is where you need to fine tune your box. Just give us a call to adjust your preferences. We can leave certain varieties out, increase or decrease other varieties or change the fruit to vegetable ratio (eg more fruit less vegetables). The main thing is to keep us informed so you do not have any wastage.
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What if i am going away on
holidays or for some reason can not receive my delivery? Cancellations and Changes to your delivery or
orders need to be made by phoning us, at least the evening
before you would expect the delivery. We have message
bank so please leave a detailed message with your name
and contact number in case we need to confirm anything.
Changes to your delivery or orders need to be made
by
- 6pm Sunday for the Monday deliveries.
- 6pm Tuesday for the Wednesday deliveries
- 6pm Wednesday for the Thursday deliveries
Otherwise you will be budgeted in as normal and required
to pay for your box. |
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| Can I contact the organic collective
via e-mail or fax? No. We prefer to be contacted
via the phone, if no one answers please leave a detailed
message along with you telephone number and address of
the delivery. We feel that having to many points of
contacts makes it very easy for changes to be missed
and problems occur. |
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| Is all the produce certified
organic? All our produce is certified organic and bio dynamic. |
How do I know who has grown the produce and who has certified them organic? A news letter will accompany every delivery. This will give you a list of what varieties were available on that day, who has grown them and who certifies them organic. Also included is other information and a seasonal recipe. |
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| What are the benefits of Organic
food? Organics is about producing food the old
fashioned way. By supporting the natural approach to
food growing, you not only eat food that is nutritious
and tastes great, but also reduces your exposure to
chemicals while showing your support for the farmers
who are looking after the environment we all share. |
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What does certified Organic/Bio dynamic
mean? Organic foods are produced without the use of synthetic chemicals
and fertilizers. The farming systems used maintain and
promote natural processes that work to ensure a natural
environment. Organic food is produced to a set of standards
and principles concerning such issues as artificial
chemical fertilizers/pesticides/ herbicides/fungicides/food
additives/GMOs etc. Organic growers aim to produce food
as 'naturally' as possible. Bio dynamic farming is a
form of organic farming that actively works with the
health-giving forces of nature. Certified organic growers
are inspected on an annual basis by one of the following
independent certification bodies:
- Bio Dynamic Research Institute - DEMETER
- Australian Certified Organic - ACO
- National Association of Sustainable Agriculture
in Australia - NASAA
- Organic Herb Growers of Australia - OHGA
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What does bio dynamic
mean? 'Bio' comes from the Greek word
which means life, and 'dynamic' means a moving force.
Hence bio dynamics is life as a moving force. In tune
with the natural rhythms Bio dynamic farming principles
and methods are based on the teachings of Austrian philosopher
Rudolf Steiner who in 1924 outlined a method of agriculture
that seeks to actively work with the health-giving forces
of nature.
Bio dynamics is the oldest non-chemical agricultural
movement in the West, predating, by 20 years, the organic
farming movement.
Bio dynamic farmers attempt to understand and work with
life processes and they try to build their understanding
of the mineral processes used in conventional agriculture.
Bio dynamics is a holistic system that considers the
farm an organic system.
Organic and bio dynamics both consider a healthy soil
is the foundation of healthy plants, animals and people. |
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Why does organic food
cost more than non-organic food? Food
prices reflect the costs of growing, harvesting, transportation,
storage, processing and packaging. To be certified organic
food must meet stricter regulations that govern all
these steps in the process. Organic food production
is usually more labour and management intensive and
happens on a smaller scale ie on smaller farms which
lack the benefit of economy of scale. All this makes
organic food more expensive than conventionally farmed
food. But this is only if we don't look at the true
cost of food production. When the indirect costs of
conventional food production such as replacement of
eroded soils, clean up of polluted water, costs of health
care for farmers, farm workers and the consumers, environmental
cost of artificial pesticide production and disposal,
are factored into the cost, organic food is much cheaper.
We need to look at the full lifecycle cost of production
of organic vs non-organic. Organic food is more labour
intensive. Organic farming methods means production
yields are often, but not always, lower than those obtained
by conventional farming methods. This is because organic
food production does not involve the use of artificial
fertilizers, pesticides and other technological aids.
A 2000 survey by Choice Magazine found organic fruit
and vegetables were on average 70 percent more expensive
than non-organic - but the gap was shrinking. In countries
where organic production is a higher proportion of the
overall food production than it is in Australia, the
price of organic food is coming down. This is largely
due to economies of scale. |
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| Why choose Organic? There
are numerous reasons why we should choose organic. Organic food in Australia
is often more expensive than non-organic, but the more
you know about the overall benefits of organic food,
the more you will realise it is much better value. |
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